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[mslulu]

Lunch break. Finally. I've been here since 6:30. I'll be here until 5. It'll be like this, or worse, for the rest of the week, and I'll likely be 2-3 days behind on my plan come Monday.

Why?

Remember about a month ago when I mentioned that an error in the IT deparment caused 500,000 eligible members' records to be reset to ineligible, requiring us to check every one that comes in? Well, not only haven't they fixed the problem, but it's now happened to four other plans. On top of that, the woman whom I have been helping out because her plan went wacky is out of the office for the rest of the week. So, I'm solo on her plan.

It's kinda like being a salmon. Everytime I clear an authorization from the queue, there are two more to verify. My own plan, I won't even be able to touch until after 2:00, when the east coast will close and the new requests will stop coming in.

The overtime pay is nice, but I'm exhausted.

Comments

[lograh.livejournal.com]

I'm suprized they haven't fired the IT guys yet.

[mslulu.livejournal.com]

It's amazingly difficult to get fired from this place.

[mslulu.livejournal.com]

Besides, the only department this little screw up has inconvenienced is mine, and we don't actually count.