Happiness is...

[mslulu]

Concrete evidence, in hard copy, in my hot little hands, that the major authorization entry screw up that the Health Plan, Upper Management, and the IT Department are trying to blame on the Data Entry Department, and more specifically me, is almost 100% the fault of the IT department.

My only mis-step in the entire issue was that I was aware that there had been a change in the way the batches were loading, but I assumed IT knew what they were doing and that's the way it was supposed to be loading now.