Well, the first person I talked to did say they might have to send someone to switch something on the outside of the building, and she was actually pretty helpful and coherent, but I fail to see why they can turn off the old line from the office, but can't turn on the new line.

I'm sick of dealing with the dorkasses though, so I'll live for two days more. I tell ya though, I'll throw a major hissy if they don't get it turned on by Thursday.